All orders are shipped within 48 hours Monday - Friday 9am - 5pm. Delivery to Ireland and the UK is usually within five working days of your order being placed.

For shipping to other locations, please contact us on


We use An Post to deliver our orders for standard delivery. For bulk orders other carriers may be used.

Shipping Rates

Shipping is free for gift cards. There is no shipping fee associated with training events.

Publications: The rate charged for the shipping of your publications order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be.

You can contact us on 01-4530355 to discuss shipping for bulk orders.

How To Return an Item

Publications must be in their original unused condition to be returned. You must return the item within 14 days of your purchase. If there is a quality issue with item, contact Barnardos.

Please contact Barnardos to arrange your return, on 01-4530355 or

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Gift cards cannot be returned.

Cancellation of Events

Training events can be cancelled with a full refund up to 72 hours before the event.

Please call Barnardos Training on 01-4530355 or email  if you wish to cancel a booking.

Within 72 hours of the event, cancellations will not be accepted.

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Barnardos Training Events