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All orders are shipped within 48 hours Monday - Friday 9am - 5pm. Delivery to Ireland and the UK is usually within five working days of your order being placed.

For shipping to other locations, please contact us on


We use An Post to deliver our orders for standard delivery. For bulk orders other carriers may be used.

Shipping Rates

Publications: The rate charged for the shipping of your publications order is based on the weight of your products, and your location. You will be shown the total shipping cost during the checkout process, before you enter your payment details. 

You can contact us on 01-4530355 to discuss shipping for bulk orders.

Shipping is free for gift cards and library membership.

Free ebooks are digital products and can be downloaded after checkout.

How To Return an Item

Publications must be in their original unused condition to be returned. You must return the item within 14 days of your purchase. If there is a quality issue with item, contact Barnardos.

Please contact Barnardos to arrange your return, on 01-4530355 or

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Gift cards cannot be returned.


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